5 Key Inhibitors To Delivering Your Digital Strategy

implementation

 

I find I often think, talk and blog about the speed of execution of digital strategies! Maybe because not many people understand this basic formula:

Faster Implementation = Quicker Realised Benefit

The sooner you deliver your strategy, the sooner your customers will reap the benefits and value of it. It sounds obvious, but if it is, why do so many companies fail to deliver?

I have some theories and below are some of the things to watch out for…and happy to hear of others you’ve heard of.

  1. Waiting for perfection! I used to be guilty of this a few years ago. Not anymore though. Get comfortable with the 20/80 rule! i.e. going live with 20% of what you want to deliver is OK. Just have a plan to quickly and iteratively deliver the remaining 80%.
  2. Delivering in a matrix. Often I hear that if one party isn’t comfortable with the direction, the whole project stops. Solution is don’t tell anyone you’re doing it. Keep your focus small and under the radar. Success is impossible to argue against.
  3. The boss! Sometimes the bosses view has the greatest weight but matters the least! Move from direction to opinion and once you’ve done that, help them understand their opinion has less weight than that of the customers. Hey, I didn’t say this was easy!
  4. Analysis paralysis. Cant make a decision because you don’t have all the answers to all the questions you have? Each question opens up another 3 questions? Just stop. Whatever data you have is no where near as good as you’re going to have once your strategy is live.
  5. Competition! Watching the competition, wondering what their next step is, trying to plan to do what they’re doing but better is a sure fire way to delivering nothing. Take the guess work out and just do something. That will be the springboard to enable you to beat the competition.

If you have any other inhibitors, drop me a line and I’ll update the post with your name and entry.

2 thoughts on “5 Key Inhibitors To Delivering Your Digital Strategy

  1. Jennifer's avatarJennifer

    Thank you for another insightful post Ahmed. One other inhibitor I’m dealing with now is the limited or total lack of digital mindset. No matter how great your digital strategy can be, if the organisation isn’t ready for digital – your efforts can easily be diverted to and spent in change management rather than implementation.

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    1. Ahmed's avatarAhmed Post author

      Thanks for that Jennifer, and this is a tough one to overcome. I have found through trial and error that there are two approaches that almost always overcome this issue…
      1. Data. Not just any data, but customer data you have personally collected via surveys or better still face to face interviews/discussions. Its almost impossible to argue against what your customers are asking for and
      2. Data! Sorry I know its a repeat, but this time from actually running a small pilot/POC. Something with little cost, that can be be applied to a small portion of the business, but that will acutely highlight your case.
      So data speaks volumes and customer data shouts.
      Thoughts?

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